Steve Jackson Games - Site Navigation
Home General Info Follow Us Search Illuminator Store Forums What's New Other Games Ogre GURPS Munchkin Our Games: Home

Go Back   Steve Jackson Games Forums > Illuminati Headquarters > SJ Games Discussion

Reply
 
Thread Tools Display Modes
Old 09-07-2021, 12:46 PM   #1
fwcain
Evil Game Master For Hire
 
fwcain's Avatar
 
Join Date: Aug 2004
Location: Jacksonville, FL
Default kudos to SJ Games

My recent dealings with certain Large Mega-Corporations makes me appreciate Steve Jackson Games even more!

I've been having to jump through hoops galore, to get a replacement for a defective game piece, for a recent reprint of a classic game, that was bought up by a large mega-corporation, which in turn was itself bought up by an even larger mega-corporation. (In the interest of fairness and avoiding the appearance of name-calling, I'm not naming this game or the mega-corps.)

It's been a full week of back-and-forth email messages, and they have just now mailed out the replacement piece.

Compare this to my past dealings with SJ Games. Any defects (missing pieces, etc.)? Just call it in, speak to a live human being (!!), and get a replacement mailed out that day (!!).

This is just one of the (many!) reasons I consider Steve Jackson Games to be the gold standard of the gaming industry.

I just thought I'd take this opportunity to let the staff at SJ Games know how much I appreciate them and their consistent professionalism and hard work.

Franklin
__________________
Franklin W. Cain
Evil Game Master For Hire -- Have Dice, Will Travel
SJG MIB # 9808; Net.Rep.: Chez G* and Frag
fwcain is offline   Reply With Quote
Old 09-07-2021, 04:05 PM   #2
Cpt_Clyde
 
Cpt_Clyde's Avatar
 
Join Date: Aug 2005
Location: Ottawa
Default Re: kudos to SJ Games

Want to echo this appreciation for SJgames as I still look back fondly at the time sjgames replaced both of my GURPS 4e core books for free due to faulty binding (pages coming loose) along with WHO KNOWS how many other folks.
Hats off to sjgames. we love you and always will.
Cpt_Clyde is offline   Reply With Quote
Old 09-11-2021, 02:15 AM   #3
baakyocalder
 
Join Date: Jan 2009
Location: Sacramento metro, California
Default Re: kudos to SJ Games

Awesome customer service since the 1990s is one reason I keep buying the games.

Also, many quality games such as Car Wars and GURPS are made. Munchkin, the big seller, while not my favorite, is also a quality game. And there's a lot of varieties there for the fans and those games look nice on shelves in stores.

And there's not a lot of shenanigans either that we hear about. Running a company the right way: transparent, taking care of their people and profits so they can remain a going concern, listening to stakeholders and setting realistic expectations (if they start handing out awards for clear communication of project problems during a Kickstarter during Covid-19 times, they should just give Phil Reed the statuette and call it a day), and consistently thinking of cool new game ideas to bring to market and the ways to get the games to more people.

Oh, and that Daily Illuminator, still chugging along for more than 25 years! It's old enough to get a rental car at a reasonable rate if they don't see the autoduelling photos. . .
__________________
Currently Running: Car Wars (mostly solo play using Bot Rules)
Waiting For: My full Car Wars 6e experience and for more time to game with friends (the former will arrive soon because SJ Games is awesome).
baakyocalder is offline   Reply With Quote
Old 09-11-2021, 06:53 AM   #4
philreed
Chief Executive Officer
 
philreed's Avatar
 
Join Date: Aug 2004
Default Re: kudos to SJ Games

Thanks, gang! We're lucky to have so many dedicated and talented creatives and support staff on the team. Threads like this make our day! Thank you.
philreed is offline   Reply With Quote
Old 09-11-2021, 10:20 AM   #5
Steve Jackson
President and EIC
 
Join Date: Jul 2004
Default Re: kudos to SJ Games

We try! Thanks for letting us know that it's mostly working!
Steve Jackson is offline   Reply With Quote
Old 09-11-2021, 11:48 AM   #6
Alden Loveshade
 
Alden Loveshade's Avatar
 
Join Date: Jun 2010
Location: Hmm, looks like Earth, circa CE 2020+
Default Re: kudos to SJ Games

On the edge of this topic, I remember being at a gaming convention where two game authors were talking and taking questions. They got on the topic of writing for different gaming companies. Their experiences were mixed.

I raised my hand and asked what about writing for Steve Jackson Games? One author nodded his head, and the other said, "If you can write for Steve Jackson Games, do it."

I'm glad I followed their advice.
__________________
Book dedicated to me? Prisoners of the Wailing Tower by Deby Fredericks
MeTV Network showing my art/graphic design
GURPS Fantasy Folk: Elves My first GURPS supplement
Alden Loveshade is offline   Reply With Quote
Old 09-12-2021, 11:34 AM   #7
RogerBW
 
RogerBW's Avatar
 
Join Date: Sep 2008
Location: near London, UK
Default Re: kudos to SJ Games

Quote:
Originally Posted by Alden Loveshade View Post
One author nodded his head, and the other said, "If you can write for Steve Jackson Games, do it."
At one point in the 1990s consistent rumour had it that they were pretty much the only RPG company that had never delayed payments to their authors. Certainly that's been true any time they've owed me anything.
RogerBW is online now   Reply With Quote
Old 09-13-2021, 11:54 AM   #8
thorr-kan
 
Join Date: Sep 2008
Default Re: kudos to SJ Games

Quote:
Originally Posted by RogerBW View Post
At one point in the 1990s consistent rumour had it that they were pretty much the only RPG company that had never delayed payments to their authors. Certainly that's been true any time they've owed me anything.
I don't write for anybody. But having seen SJG go questing a few times to *find* authors they owe royalties to does give me warm-fuzzy feelings and give another reason for me to buy their products.
thorr-kan is offline   Reply With Quote
Old 09-14-2021, 05:34 AM   #9
Phil Masters
 
Phil Masters's Avatar
 
Join Date: Aug 2004
Location: U.K.
Default Re: kudos to SJ Games

Quote:
Originally Posted by RogerBW View Post
At one point in the 1990s consistent rumour had it that they were pretty much the only RPG company that had never delayed payments to their authors. Certainly that's been true any time they've owed me anything.
I couldnít say if that rumour was true, because after all, I didnít work for everybody. But there were certainly times when it felt that way.

However, fairness absolutely demands that I say here that Iíve more recently done work for a couple of other companies whoíve been just as impeccable about payments as SJGames. On the basis of my non-statistically-significant experience, standards seem to have risen.

Itís not the Ď90s any more.
__________________
--
Phil Masters
Author of A Dozen Castle Images (Pay What You Want for Twelve Plot Seeds).
My Home Page.
Phil Masters is online now   Reply With Quote
Old 09-15-2021, 11:38 AM   #10
RogerBW
 
RogerBW's Avatar
 
Join Date: Sep 2008
Location: near London, UK
Default Re: kudos to SJ Games

Quote:
Originally Posted by Phil Masters View Post
However, fairness absolutely demands that I say here that Iíve more recently done work for a couple of other companies whoíve been just as impeccable about payments as SJGames. On the basis of my non-statistically-significant experience, standards seem to have risen.

Itís not the Ď90s any more.
Indeed, and same here. (Most of those other companies that were late on payments have now shut down, been absorbed, etc.)
RogerBW is online now   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Fnords are Off
[IMG] code is Off
HTML code is Off

Forum Jump


All times are GMT -6. The time now is 01:07 PM.


Powered by vBulletin® Version 3.8.9
Copyright ©2000 - 2021, vBulletin Solutions, Inc.