Steve Jackson Games - Site Navigation
Home General Info Follow Us Search Illuminator Store Forums What's New Other Games Ogre GURPS Munchkin Our Games: Home

Go Back   Steve Jackson Games Forums > Warehouse 23 > Warehouse 23 Digital

Reply
 
Thread Tools Display Modes
Old 03-01-2023, 01:55 PM   #1
Mark Skarr
Forum Pervert
(If you have to ask . . .)
 
Mark Skarr's Avatar
 
Join Date: Feb 2005
Location: Somewhere high up.
Default Still no downloads

I still have no access to any downloads in the Shopify store. Now that the change has occurred, I can no longer update GCA as I cannot search for it in my account.
Mark Skarr is offline   Reply With Quote
Old 03-01-2023, 04:34 PM   #2
Armin
GCA Prime
 
Armin's Avatar
 
Join Date: Aug 2004
Location: Portland, OR
Default Re: Still no downloads

Quote:
Originally Posted by Mark Skarr View Post
I still have no access to any downloads in the Shopify store. Now that the change has occurred, I can no longer update GCA as I cannot search for it in my account.
This does not solve your problem, but if you bought on the old store, you can still download from the old store. Your Downloads page is still available for use on the Account menu in the old store page.
__________________
Armin D. Sykes | Visit my GCA5 blog for updates and previews. | Get GURPS Character Assistant 5 now at Warehouse 23.
Armin is online now   Reply With Quote
Old 03-01-2023, 04:58 PM   #3
Mark Skarr
Forum Pervert
(If you have to ask . . .)
 
Mark Skarr's Avatar
 
Join Date: Feb 2005
Location: Somewhere high up.
Default Re: Still no downloads

Quote:
Originally Posted by Armin View Post
This does not solve your problem, but if you bought on the old store, you can still download from the old store. Your Downloads page is still available for use on the Account menu in the old store page.
Aha! I did not notice that. Thank you for that advice. I can still download from there.
Mark Skarr is offline   Reply With Quote
Old 03-17-2023, 02:25 PM   #4
Riandor Na'Eris
 
Join Date: Sep 2004
Default Re: Still no downloads

I want to add that the archive is showing a warning message about 'missing files' the last batch of PDFs updated due to the alignment to POD has made those PDFs no longer downloadable from the Old Store Archive but they are not yet updated in the new store account.
Riandor Na'Eris is offline   Reply With Quote
Old 03-28-2023, 01:32 PM   #5
Kagee
 
Join Date: Jul 2020
Default Re: Still no downloads

Hello everyone!

I also have a download problem.
I can download the PDFs I've bought and I can download the GCA4 Editor.
But I can't download the GCA5 Editor.

On here: https://warehouse23.com/account?view=digital
I get:
Code:
UPDATE: You may now check previous orders and downloads at: archive.warehouse23.com. The transference of digital downloads is still ongoing. Thanks for your patience while we complete this process!

Your Digital Library
Getting your digital items...
Do I have to be patient or is there a problem?

Thanks in Advance!
Kagee is offline   Reply With Quote
Old 03-28-2023, 03:32 PM   #6
Mark Skarr
Forum Pervert
(If you have to ask . . .)
 
Mark Skarr's Avatar
 
Join Date: Feb 2005
Location: Somewhere high up.
Default Re: Still no downloads

Still a major problem. Archive.warehouse23.com only has GCA 5.209 available.

This Shopify experiment is a failure.

[ETA]
I was able to page through my Warehouse 23 purchases to find my GCA purchase and download it manually.

I will be honest, I genuinely don't want to buy things from Warehouse 23 anymore because of how awful Shopify has been.

Last edited by Mark Skarr; 03-28-2023 at 03:37 PM.
Mark Skarr is offline   Reply With Quote
Old 04-07-2023, 12:45 AM   #7
Kagee
 
Join Date: Jul 2020
Default Re: Still no downloads

Quote:
Originally Posted by Kagee View Post
Hello everyone!

I also have a download problem.
I can download the PDFs I've bought and I can download the GCA4 Editor.
But I can't download the GCA5 Editor.

On here: https://warehouse23.com/account?view=digital
I get:
Code:
UPDATE: You may now check previous orders and downloads at: archive.warehouse23.com. The transference of digital downloads is still ongoing. Thanks for your patience while we complete this process!

Your Digital Library
Getting your digital items...
Do I have to be patient or is there a problem?

Thanks in Advance!
Any Updates?
Kagee is offline   Reply With Quote
Old 04-12-2023, 05:35 PM   #8
Rocket Man
Petitioner: Word of IN Filk
 
Join Date: Aug 2007
Location: Longmont, CO
Default Re: Still no downloads

Quote:
Originally Posted by Riandor Na'Eris View Post
I want to add that the archive is showing a warning message about 'missing files' the last batch of PDFs updated due to the alignment to POD has made those PDFs no longer downloadable from the Old Store Archive but they are not yet updated in the new store account.
I've noticed this as well for Action 1 and 2 in my archive ... inaccessible in the old store, not yet added to the new.
__________________
“It's not railroading if you offer the PCs tickets and they stampede to the box office, waving their money. Metaphorically speaking”
--Elizabeth McCoy, In Nomine Line Editor

Author: "What Doesn't Kill Me Makes Me Stronger"
Rocket Man is offline   Reply With Quote
Old 04-13-2023, 09:49 AM   #9
Aleph
Administrator
 
Aleph's Avatar
 
Join Date: Aug 2006
Location: The Central Network
Default Re: Still no downloads

If you have missing files, please go to https://help.sjgames.com or email help@sjgames.com to let the warehouse staff know there is an issue that needs to be addressed.
Aleph is offline   Reply With Quote
Old 04-24-2023, 05:55 PM   #10
Rocket Man
Petitioner: Word of IN Filk
 
Join Date: Aug 2007
Location: Longmont, CO
Default Re: Still no downloads

Quote:
Originally Posted by Rocket Man View Post
I've noticed this as well for Action 1 and 2 in my archive ... inaccessible in the old store, not yet added to the new.
I'm happy to report that all my PDFs are now available in the archive with the missing files now in their spruced-up POD versions. Thanks, guys!
__________________
“It's not railroading if you offer the PCs tickets and they stampede to the box office, waving their money. Metaphorically speaking”
--Elizabeth McCoy, In Nomine Line Editor

Author: "What Doesn't Kill Me Makes Me Stronger"
Rocket Man is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Fnords are Off
[IMG] code is Off
HTML code is Off

Forum Jump


All times are GMT -6. The time now is 10:55 AM.


Powered by vBulletin® Version 3.8.9
Copyright ©2000 - 2023, vBulletin Solutions, Inc.