ITL binding issues

[DangTripleSixes]

I received my I Want It All box, and I absolutely love everything you crammed into it. But I do have an issue with my hardback copy of ITL. The binding was loose when I removed it from the box, and when I opened the back cover, a hole appeared where the end page meets the binding.
Is anyone else having this issue?

[JLV]

Mine was fine. My recommendation is to take a picture of the damage and send it to Daryll at the Kickstarter e-mail for Steve Jackson Games so he can see what the problem is. It's possible they'll send you a replacement copy.

[Frost Giant]

Originally Posted by JLV

Mine was fine. My recommendation is to take a picture of the damage and send it to Daryll at the Kickstarter e-mail for Steve Jackson Games so he can see what the problem is. It's possible they'll send you a replacement copy.

I sent in a picture of a damaged Ogre battlefield map and they sent me a replacement.

[larsdangly]

Mine was good, and this thread is the first such problem I've heard of. My guess is it's a one-off production error.

[JLV]

Originally Posted by Frost Giant

I sent in a picture of a damaged Ogre battlefield map and they sent me a replacement.

That's awesome. One thing you have to say about SJG -- they do a very good job at customer service when there's a problem!

[philreed]

Originally Posted by DangTripleSixes

I received my I Want It All box, and I absolutely love everything you crammed into it. But I do have an issue with my hardback copy of ITL.

Please email kickstart@sjgames.com for support.