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[ianargent]

Originally Posted by offsides

More importantly, Auroch has done a good job of demonstrating that "We're working on it" is not just saying something to get us to stop bothering them. They really have been working on a ton of stuff AND releasing it as it's ready. I've had other software companies (not just games) tell me something's in progress for years and never actually do anything about it, whereas Auroch has already fixed several bugs I've personally reported, including at least one that I know I was the first to report.

So yes, while "It's done when it's done" is absolutely true, I also am 100% convinced that when they say "we're working on it," they really ARE working on it! :)

You need both, certainly.