Re: New Shopify Store!
 

Purchases on the new store will only be on the new store. We are working on getting everyones purchase from the old store ported over (as well as files that were from Kickstarters) before we close down the old store. We want to make sure everyone has access to the entirety of their library before making the change permanent.

Re: New Shopify Store!
 

I just created an account on the new store and my library is empty. Is there a time limit for the transfer to complete?
Also, I have the message "No account found with that email." when I try to log back. It's not appearing each time but I had this message 2 times in my 5 last login.

Re: New Shopify Store!
 

The email said 13% off GURPS for order $30 or more, and I ordered two things that showed up under GURPS DFRPG: DF Companion 3 and Black Hex Bases. The order is $31, but the discount code doesn't work. Is this expected behavior?

Re: New Shopify Store!
 

This is probably far down the punch-list, but I miss the ability in the old storefront to filter for products by physical/digital ("Show Only Digital" / "Hide Digital").

Re: New Shopify Store!
 

I'm in the same boat with a different assortment of GURPS stuff (including some DF titles) worth over $30 but being told the discount code doesn't work. Maybe DF doesn't work even though it comes up under GURPS searches?

Re: New Shopify Store!
 

SHIPPING OPTIONS!

I just popped into Warehouse 23 to order the Illuminati Dice Tray and saw that the store was closed for inventory, so I went to the new store and started to order it from there. This is a single $18.00 item.

The shipping options on the Spotify store start at $13.71 for USPS Priority Mail and and end up at $147.79 for FedEx First Overnight(R), It's nice to have 9 different options but having the cheapest shipping rate at $13.71 is bit crazy.

I went back to Warehouse 23 and placed my order there. FedEx Smart Post was only $9.91!

Please do something to offer cheaper shipping options on your new store.

Thanks!

Re: New Shopify Store!
 

I've just made an account on the new store using the same password I had on the old one.
It transferred only a part of my order, I don't see for example order as new as August 2021 and I made orders way after that date. Should I just wait or there is something I can due to help in the process of synchronizing?

Re: New Shopify Store!
 

On January 12, 2023 I received a comp order of my Fantasy Trip Kickstarter PDFs. Thank you very much.

Re: New Shopify Store!
 

I saw the announcement on facebook and went to try and follow instructions. My attempt to register a new account was rejected for poorly specified reasons. I was to fix "something" and try again.

One retry didn't work and I'm here telling you you've got bugs rather than being recursively rejected.

Re: New Shopify Store!
 

Can you send an email to help@sjgames.com with any messages it sent you?

I see your account in the system, so trying figure out the disconnect here.

Thanks!