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-   -   Hexagram #4 Preorders on BackerKit (https://forums.sjgames.com/showthread.php?t=167724)

philreed 03-03-2020 05:27 PM

Hexagram #4 Preorders on BackerKit
 
For those of you who missed out, the zine is now up for preorder:

https://hexagram4.backerkit.com/hosted_preorders

RobW 03-04-2020 09:07 AM

Re: Hexagram #4 Preorders on BackerKit
 
To avoid the $7 shipping fee for a $3 pdf file (waaaa?), will I be able to get hexagram 4 later, from warehouse23 or similar?

philreed 03-04-2020 01:51 PM

Re: Hexagram #4 Preorders on BackerKit
 
Quote:

Originally Posted by RobW (Post 2312664)
To avoid the $7 shipping fee for a $3 pdf file (waaaa?), will I be able to get hexagram 4 later, from warehouse23 or similar?

The PDF will be released, yes. If you are ordering only PDFs on BackerKit, please contact kickstart@sjgames.com for support.

Skarg 03-05-2020 04:25 PM

Re: Hexagram #4 Preorders on BackerKit
 
Yeah I just paid the $7 PDF shipping, then sent a message about it via Backerkit, and the shipping was refunded within a few hours.

RobW 03-21-2020 09:34 AM

Re: Hexagram #4 Preorders on BackerKit
 
Yes, it worked fine for me also, very good customer service. I feel bad for the amount of customer service time my $3 pdf must have cost the company :(

Jame 03-24-2020 05:05 PM

Re: Hexagram #4 Preorders on BackerKit
 
I ordered a few physical items. These are going to be delayed?

philreed 03-24-2020 05:49 PM

Re: Hexagram #4 Preorders on BackerKit
 
Quote:

Originally Posted by Jame (Post 2315773)
I ordered a few physical items. These are going to be delayed?

Everything will ship together.

Austin is now on a stay home order. We will start mailing when we are allowed back in the office and get back up to speed.

Jame 03-24-2020 07:44 PM

Re: Hexagram #4 Preorders on BackerKit
 
Quote:

Originally Posted by philreed (Post 2315783)
Everything will ship together.

Austin is now on a stay home order. We will start mailing when we are allowed back in the office and get back up to speed.

Hopefully that's soon.
Thank you!

Edit: do you know whrn the pdf will be ready, for those who've ordered it?

philreed 03-25-2020 06:17 AM

Re: Hexagram #4 Preorders on BackerKit
 
Quote:

Originally Posted by Jame (Post 2315796)
Hopefully that's soon.
Thank you!

Edit: do you know whrn the pdf will be ready, for those who've ordered it?

We will deliver PDFs just as quick as we can manage. The survey closes next week. Once surveys close, then we will shift to digital delivery.

Shadekeep 03-25-2020 10:11 AM

Re: Hexagram #4 Preorders on BackerKit
 
Quote:

Originally Posted by philreed (Post 2315851)
We will deliver PDFs just as quick as we can manage. The survey closes next week. Once surveys close, then we will shift to digital delivery.

Fab, thanks Phil! We appreciate everyone's hard work there at SJ Games.

pzmcgwire 03-27-2020 10:31 AM

Re: Hexagram #4 Preorders on BackerKit
 
I didn't realize I could pre-order more than 1 item. If I place a second order, will SJGames refund the handling fee and combine the shipping?

philreed 03-27-2020 10:59 AM

Re: Hexagram #4 Preorders on BackerKit
 
Quote:

Originally Posted by pzmcgwire (Post 2316257)
I didn't realize I could pre-order more than 1 item. If I place a second order, will SJGames refund the handling fee and combine the shipping?

Please email kickstart@sjgames.com for support. I think they have a way that you can add to an existing preorder.


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