Steve Jackson Games Forums - ITL binding issues

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- - ITL binding issues (https://forums.sjgames.com/showthread.php?t=162801)

DangTripleSixes

04-01-2019 09:30 PM

ITL binding issues

I received my I Want It All box, and I absolutely love everything you crammed into it. But I do have an issue with my hardback copy of ITL. The binding was loose when I removed it from the box, and when I opened the back cover, a hole appeared where the end page meets the binding.
Is anyone else having this issue?

JLV	04-01-2019 09:43 PM

Re: ITL binding issues

Mine was fine. My recommendation is to take a picture of the damage and send it to Daryll at the Kickstarter e-mail for Steve Jackson Games so he can see what the problem is. It's possible they'll send you a replacement copy.

Frost Giant

04-03-2019 11:09 PM

Re: ITL binding issues

Quote:

Originally Posted by JLV (Post 2252704)

I sent in a picture of a damaged Ogre battlefield map and they sent me a replacement.

larsdangly

04-03-2019 11:18 PM

Re: ITL binding issues

Mine was good, and this thread is the first such problem I've heard of. My guess is it's a one-off production error.

JLV	04-04-2019 02:11 AM

Re: ITL binding issues

Quote:

Originally Posted by Frost Giant (Post 2253157)

I sent in a picture of a damaged Ogre battlefield map and they sent me a replacement.

That's awesome. One thing you have to say about SJG -- they do a very good job at customer service when there's a problem!

philreed

04-04-2019 05:20 AM

Re: ITL binding issues

Quote:

Originally Posted by DangTripleSixes (Post 2252703)

I received my I Want It All box, and I absolutely love everything you crammed into it. But I do have an issue with my hardback copy of ITL.

Please email kickstart@sjgames.com for support.

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