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Old 04-18-2017, 11:24 AM   #1161
Buzzardo
 
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Default Re: Report To The Stakeholders

Quote:
Originally Posted by philreed View Post
Question: How often do you visit the New Releases page on our site?

http://www.sjgames.com/newproducts/
Whenever the Daily Illuminator mentions it. Otherwise, I forget it's there.
Quote:
Originally Posted by philreed View Post
Question: Where do you buy our games?
For electronic toys (GURPS PDFs), Warehouse 23. For physical toys, I make a point of visiting my FLGS, either Rogues Gallery in Round Rock (closest) or Dragon's Lair in Austin (deepest selection). Mostly, I ask Rogues Gallery to order things for me, to support my nearest FLGS.
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Old 04-18-2017, 11:30 AM   #1162
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I forget the New Releases page exists

I buy pdfs from e23, I buy non pdfs from 'whoever has the best deal', which can be w23 when you have Specials, often the FLGS, and often major online places like Amazon, EBay, Wal-Mart, or Target

I like w23 specials, but when you don't have specials you seem really uncompetitive, so you fit into the Steam category of 'sales or bust'
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Old 04-18-2017, 11:43 AM   #1163
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Default Re: Report To The Stakeholders

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Originally Posted by philreed View Post
So: A few questions.

* How often do you visit the Steve Jackson Games front page/Daily Illuminator?
* Do you follow any of our social media channels?
* What can we do to put the news in front of you regularly?
I almost never visit the Steve Jackson Games front page. I like Munchkin, but I've got enough of it for now.

I think I'm following sjgames on twitter, but I don't open twitter that often, and the firehose of news I'm following means I miss most posts.

The best places to get my attention would be posts or advertisements on r/rpg on reddit or rpg.net. Posts would be better, as I've got defensive adblockers up. I also spend a good amount of time on Google Plus, but I realize that's an unusual place these days.
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Old 04-18-2017, 12:13 PM   #1164
Andrew Hackard
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Default Re: Report To The Stakeholders

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Originally Posted by Kalzazz View Post
I like w23 specials, but when you don't have specials you seem really uncompetitive, so you fit into the Steam category of 'sales or bust'
W23 is intentionally uncompetitive. It's an alternative to the FLGS for people who need one, not a replacement.
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Old 04-18-2017, 12:29 PM   #1165
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In that case you have succeeded brilliantly, I've bought games and books through FLGS I wouldn't be willing to pony up enough to buy online

Though admittedly I buy stuff from Target and Wal-Mart as well

As a note, I am extremely fond of Target with their Target cards, aggressive price matching, and discounts and free shipping if you use a Target card, plus the local Target graciously hosts a club I bel9ng to . . . . so to my mind, more stuff at Target is a good thing
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Old 04-18-2017, 05:36 PM   #1166
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Quote:
Originally Posted by philreed View Post
Question: How often do you visit the New Releases page on our site?
Rarely.
GURPS is my primary interest and that information is more reliably found elsewhere (ie Kromm's journal). One thing I do find really annoying is the secrecy surrounding GURPS upcoming releases. On Kromm's journal the words "secret writing project" are almost synonymous with anything GURPS. The fact there is a GURPS speculation thread, while fun for the GURPS fan, it's probably not good for the line in general. We often don't know about a product until it actually hits w23. For me, it has become a ritual to check w23's new release page every GURPSday just to see if we are getting anything. It's hard to get excited about something you don't know is coming.


Quote:
Originally Posted by philreed View Post
Question: Where do you buy our games?
W23 for PDF's. I'm in Australia, so shipping of physical products from w23 is a killer. I picked up Discworld and Mars Attacks from Amazon (US), because I could not source those books in Australia.
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Old 04-18-2017, 06:17 PM   #1167
Owen Smith
 
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Originally Posted by Andrew Hackard View Post
W23 is intentionally uncompetitive. It's an alternative to the FLGS for people who need one, not a replacement.
I'd complain that penalises those of us without a FLGS (anyone outside the US it seems to me). But international shipping to the UK increases the cost so outrageously it actually makes little odds if W23 is uncompetitive.

What does hurt is W23 forgetting to mark packages as containing only books, and marking the value as product plus shipping. Books attract no VAT (sales tax) in the UK, and any import duty and VAT is charged on the listed value which is supposed to be the goods only not goods plus shipping.

So please, packages with only books in should say so and should list the value of the products, we don't want to be charged import duty on the shipping charges!
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Old 04-18-2017, 06:31 PM   #1168
Andrew Hackard
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Originally Posted by Ronnke View Post
One thing I do find really annoying is the secrecy surrounding GURPS upcoming releases.
Company policy is that we don't discuss the specifics of unannounced releases until we're ready to make the announcement. Kromm is following that policy. Given the delays DFRPG has caused to the rest of the GURPS PDF schedule, I would argue he's right to do so, rather than set up expectations that might not come to fruition.

Quote:
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I'd complain that penalises those of us without a FLGS (anyone outside the US it seems to me).
Only if W23 and FLGS are your only two options. There are plenty of other online sellers, many of whom discount with gay abandon. W23 doesn't discount (as a general rule; we do run specific promotions from time to time) because we're not trying to compete with our retail partners but offer an alternative - not THE alternative.
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Old 04-18-2017, 07:28 PM   #1169
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Originally Posted by Andrew Hackard View Post
Company policy is that we don't discuss the specifics of unannounced releases until we're ready to make the announcement. Kromm is following that policy. Given the delays DFRPG has caused to the rest of the GURPS PDF schedule, I would argue he's right to do so, rather than set up expectations that might not come to fruition.
That's fine, just the consequence of not knowing what's in the pipeline, is there is nothing to get excited about, there are no talking points for the various forums, blogs, etc where roleplayers hang out. I'd also argue that your statement "until we're ready to make the announcement" has on many occasions been the day of release when we see it appear on w23. Perhaps this could be relaxed a little.
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Old 04-18-2017, 08:13 PM   #1170
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Default Re: Report To The Stakeholders

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Originally Posted by Ronnke View Post
That's fine, just the consequence of not knowing what's in the pipeline, is there is nothing to get excited about, there are no talking points for the various forums, blogs, etc where roleplayers hang out. I'd also argue that your statement "until we're ready to make the announcement" has on many occasions been the day of release when we see it appear on w23. Perhaps this could be relaxed a little.
I respect the policy though your right that lack of a sales build up might have an effect on sales, especially for bigger projects. However for regular projects or non physical ones I think its ok.
For physical ones we do hear about it sooner at least typically when they go to press. We need those early enough we can tell our FLGS.
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