12-15-2017, 09:33 AM | #1 |
Join Date: Aug 2004
Location: Cockeysville, MD
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Are digital sales fulfilled while the store is "closed"?
Sorry if this is answered elsewhere, but when the Warehouse closes for the holidays, what does that mean for pdf sales? I'm hoping to get some money/giftcards for X-mas!
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--- My Blog: Dice and Discourse - My adventures in GURPS and thoughts on table top RPGs. |
12-15-2017, 11:00 AM | #2 |
Join Date: Aug 2004
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Re: Are digital sales fulfilled while the store is "closed"?
Assuming that your order doesn't require any special attention (which nearly all PDF orders shouldn't), you should be able to order PDFs just fine during the break.
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12-15-2017, 12:37 PM | #3 |
Night Watchman
Join Date: Oct 2010
Location: Cambridge, UK
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Re: Are digital sales fulfilled while the store is "closed"?
I've bought PDFs during previous SJG holiday periods and downloaded them immediately with no problems. If you need customer service for a problem, that will presumably have to wait until someone is back at work.
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The Path of Cunning. Indexes: DFRPG Characters, Advantage of the Week, Disadvantage of the Week, Skill of the Week, Techniques. |
12-15-2017, 03:24 PM | #4 |
Join Date: Aug 2004
Location: Cockeysville, MD
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Re: Are digital sales fulfilled while the store is "closed"?
Cool. Thanks for the info!
Here's hoping I get some X-mas money to spend!
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--- My Blog: Dice and Discourse - My adventures in GURPS and thoughts on table top RPGs. |
12-19-2017, 08:33 AM | #5 |
Cybernetic Overlord, Protector of the Fairness, Ebliberator of Stealage & Grand Purveyor of Laser Cats
Join Date: May 2012
Location: Austin TX
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Re: Are digital sales fulfilled while the store is "closed"?
Digital sales are added to your account (or links are created and emailed for Guest checkouts) automatically and immediately upon order completion. We should generally be considered closed from Dec 21st to Jan 1st but we do keep on eye on the servers to make sure everything is running as intended even during breaks. So assuming nothing Bad™ happens over the break, digital sales should continue to work just as they normally do and you can purchase with confidence knowing your files will be immediately available. Normal shipping of physical goods will resume after the break (Jan 2nd). Cheers!
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Brandon McClelland Digital Wizard sjgames.com |
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