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Old 01-09-2019, 09:47 AM   #1
Captain Joy
 
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Join Date: Nov 2006
Location: Heartland, U.S.A.
Default Autoduel America Map won't open on Mac

I've opened this file on my Mac and iPad before (months/years ago), but now when I open it, all but 3 of 49 pages are blank. The 3 pages that show up are
  • p. 4: Map of the U.S. (gray, small)
  • p. 20: Other Maps of North America (gray, small)
  • p. 49: the last page—an old e23 ad
I note that there is no color on that last page. It seems that Mac OS Preview and iOS Books won't show the color pages.

Opening with Safari has the same problem. Redownloading the file didn't change anything.

This document will open properly when I use Chrome, or Adobe Digital Editions.

This sounds like an Apple problem, not a Warehouse 23 problem.
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Old 01-10-2019, 03:19 PM   #2
Steven Marsh
 
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Default Re: Autoduel America Map won't open on Mac

I'm sorry you're having problems! Apple did something with their PDF-rendering software in the past few years, and it's been a real pain to try to figure out what's going on (since our PDF-creation process has been pretty darn stable and consistent for going on a decade).

Can you email me with more details, please — especially what Mac version are you on? (I'm opening it on Preview under Sierra, and it's working fine . . . so, yes, I'm suspecting it's a relatively recent Apple thing.)
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Old 01-14-2019, 01:20 PM   #3
Captain Joy
 
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Default Re: Autoduel America Map won't open on Mac

To all future readers of this thread: the situation has been resolved.
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