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Old 08-15-2019, 10:04 AM   #1
Anh-Dalan
 
Join Date: Sep 2016
Location: Behind the moon
Default International Kickstarter Fulfillment and Munchkin

Is this going to be delivered to backers before retail, this time?

Sorry, to be still picking on that topic but I'm still annoyed...
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Old 08-15-2019, 10:18 AM   #2
philreed
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Default Re: Munchkin Pathfinder 3 - On Kickstarter August 19 to 23

Quote:
Originally Posted by Anh-Dalan View Post
Is this going to be delivered to backers before retail, this time?

Sorry, to be still picking on that topic but I'm still annoyed...
I assume you are outside of the United States, yes?

International fulfillment is a nightmare. Expensive. Complicated. A total headache for everyone involved.
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Old 08-15-2019, 01:06 PM   #3
Anh-Dalan
 
Join Date: Sep 2016
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Default Re: Munchkin Pathfinder 3 - On Kickstarter August 19 to 23

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Originally Posted by philreed View Post
I assume you are outside of the United States, yes?

International fulfillment is a nightmare. Expensive. Complicated. A total headache for everyone involved.
speaking for my side: even with shipping cost included the Unicorn-KS was quite generous for the backers; I'd rather paid 10$ more for an earlier delivery.
I assume there's not a possibility to offer different pledges for quicker and more expensive delivery?

Nevertheless, I guess I'll give it a shot and back this one^^
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Old 08-16-2019, 02:32 AM   #4
philreed
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Default Re: Munchkin Pathfinder 3 - On Kickstarter August 19 to 23

Quote:
Originally Posted by Anh-Dalan View Post
speaking for my side: even with shipping cost included the Unicorn-KS was quite generous for the backers; I'd rather paid 10$ more for an earlier delivery.
We are finding that no matter what we do, international Kickstarter fulfillment costs us money and is a nightmare. The ONLY way it would be worth the effort would be:

* Customs charges are the backer's responsibility.
* We at least double what we charge for shipping.
* The backers understand that it will be weeks -- possibly months -- before receiving goods.
* Distribution release WILL be in stores before Kickstarter rewards are received.

We cannot stress enough how complicated, expensive, and frustrating the international fulfillment is for Kickstarter campaigns.

It is not a cheap or easy process.

Last edited by philreed; 08-20-2019 at 02:36 AM.
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