05-14-2013, 11:56 PM | #1 |
Join Date: Nov 2012
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re: Card Error
Jeez louise. Nearly every second time I try to purchase something through the e23 shop, I get:
"Error We're sorry, but the transaction failed. Please contact orders@warehouse23.com for assistance. Card not approved. Failed to approve card: The transaction has been declined because of an AVS mismatch. The address provided does not match billing address of cardholder. - error 27" As I say, every *second* time. 50% of the time the auto-filled data is accepted, and 50% of the time it is not. Anybody have any tips on what I need to be looking for to make certain that I don't get this error message? |
05-15-2013, 12:26 AM | #2 | |
Join Date: Jun 2005
Location: Here on the perimeter, there are no stars
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Re: Card Error
Quote:
Speaking of "auto-filled data" - if your browser is entering this information for you, it may be storing multiple versions of it. If one of the versions is wrong, you can usually use your down-arrow to select the mistaken version and the Delete key to remove it from your browser's stored settings. That way, you don't have to keep remembering not to use that one. |
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05-15-2013, 12:47 AM | #3 | |
Join Date: Nov 2012
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Re: Card Error
Quote:
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05-15-2013, 12:25 PM | #4 |
Icelandic - Approach With Caution
Join Date: Jan 2005
Location: Reykjavík, Iceland
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Re: Card Error
Doesn't work for me. All those letters (íóáöæ etc.) aren't helpful. Though my problem is with W23.
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05-16-2013, 09:25 PM | #5 | |
Banned
Join Date: Oct 2007
Location: Europe
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Re: Card Error
Quote:
Of course, if they didn't accept it, then the obvious thing to do would be to start obsessing about it, and trying the various possible methods of entering it, and remembering it once I manage to find the particular method that works. But really, such systems seem fairly tolerant to me. |
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05-18-2013, 12:07 AM | #6 | |
Join Date: Nov 2012
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Re: Card Error
Quote:
Darryll from SJ Games got back to me in a timely manner, and he gave me some pointers on what to look for if I'm having this kind of trouble with the AVS system. I re-ran the order today, following his pointers, and the order went through without problems. Thanks Darryll! |
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06-08-2013, 10:03 AM | #7 |
Join Date: Jun 2013
Location: USA
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Re: Card Error
Not trying to be a thread necro, but this just happened to me. This is the only web site i have had a problem with, ever, in ordering online. I did email the sales email address, but the error message looks more like a sql error than a refusal on the card.
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