Something wrong with the Cart

daver · 03-10-2011, 01:08 AM

Hi!

I cannot order multiple items from W23. When I click on the "Add to Cart" button my cart gets replaced with the newly added item.

I'd like to order Munchin 7 CWBH, Munchkinomicon and Fantasy Blank Cards but I can't!!

RevBob · 03-10-2011, 11:48 AM

Working fine over here. Make sure JavaScript and cookies are enabled in your browser, and if that doesn't work, email me privately with some more info about your setup and I'll see what I can figure out.

mehrkat · 03-11-2011, 09:05 AM

The other thing you could try is just using a different browser and see if it fixes the problem. I keep internet explorer on my computer for just such occasions.

(I'm absolutely not a computer dude but its a solution that works for me)

That solves any cookie setup problem you have and also if the site doesn't like your browser it solves that too.

adm · 03-11-2011, 09:44 AM

I had this problem a couple of weeks ago, different browsers, different computers. I included the information in the comments section on the "cut and paste" order form.

Palmer · 03-16-2011, 11:05 PM

I was having this issue as well.

I would add something to my cart, and then hit View Cart, and the cart would be empty. Or I open tabs for three items, add them in succession... and the cart would only show the last item. Until I hit View Cart, and then it's empty.

PROBLEM IDENTIFIED: Somewhere along the line, my URL went from http://www.warehouse23.com

into http://warehouse23.sjgames.com

As long as it was the latter, the cart would NOT work at all.

I closed my tabs, opened a new one, and went back to warehouse23.com
Cart worked properly again.

=========
Win7 x64, Firefox 3.6.15
Tested again with IE 8.0, same result

Test method: Type "warehouse23.sjgames.com" into the address bar directly, click "SJ Games" in left navbar, scroll down to TSAR, click "Add to Cart", then from cart view, click "View Cart"

Same method using "warehouse23.com" shows cart working properly.
It is definitely an issue with warehouse23.sjgames.com specifically.

RevBob · 03-16-2011, 11:26 PM

Quote:

Originally Posted by Palmer

It is definitely an issue with warehouse23.sjgames.com specifically.

That, in turn, raises the question of how you got to that place. Thursdays are a mite busy around here, but if you'll drop me an email reminder, I can start narrowing things down with a couple of searches. Obviously, I can't fix errors of the "wrong thing typed into address bar" variety, but if some page is linking there...

Morfeatire · 03-17-2011, 10:04 PM

With activated Javascript both in IE and Firefox I couldn't manage to add products in the cart. Whenever I bought one, the other disappeared.

RevBob · 03-17-2011, 10:18 PM

Quote:

Originally Posted by Morfeatire

With activated Javascript both in IE and Firefox I couldn't manage to add products in the cart. Whenever I bought one, the other disappeared.

Ten to one you've got some sort of anti-cookie software running. Carts need cookies...

If that's not it, check the warehouse23.com vs. warehouse23.sjgames.com issue detailed above. And if THAT still isn't it - email me with specific details that I can use to try and recreate the problem on my side. Imagine me as a mechanic; just telling me that your car doesn't work does nothing to help me diagnose the problem. I need specifics.

Morfeatire · 03-17-2011, 10:45 PM

Yeah, I know.

no anti-cookies and the same url as said above

clicked on tsar and went to
http://warehouse23.sjgames.com/Cart.html?add=SJG1432

then clicked on frag gold and went to
http://warehouse23.sjgames.com/Cart.html?add=SJG1905

viewcart
http://warehouse23.sjgames.com/Cart.html

is empty.

RevBob · 03-17-2011, 11:17 PM

Quote:

Originally Posted by Morfeatire

Yeah, I know.

no anti-cookies and the same url as said above

clicked on tsar and went to
http://warehouse23.sjgames.com/Cart.html?add=SJG1432

There's your problem. Just like Palmer diagnosed and I reiterated:

Quote:

Originally Posted by Palmer

PROBLEM IDENTIFIED: Somewhere along the line, my URL went from http://www.warehouse23.com

into http://warehouse23.sjgames.com

As long as it was the latter, the cart would NOT work at all.

I closed my tabs, opened a new one, and went back to warehouse23.com
Cart worked properly again.

Now, what I need to know is this:

Are people TYPING that bad URL on their own, or are there pages that are LINKING to it? I can't stop the former but absolutely MUST FIX the latter...and so far, nobody's bothered to answer that key question.

03-10-2011, 01:08 AM	#1
daver Join Date: Jun 2010	Something wrong with the Cart Hi! I cannot order multiple items from W23. When I click on the "Add to Cart" button my cart gets replaced with the newly added item. I'd like to order Munchin 7 CWBH, Munchkinomicon and Fantasy Blank Cards but I can't!!

03-10-2011, 11:48 AM	#2
RevBob Join Date: Jun 2005 Location: Here on the perimeter, there are no stars	Re: Something wrong with the Cart Working fine over here. Make sure JavaScript and cookies are enabled in your browser, and if that doesn't work, email me privately with some more info about your setup and I'll see what I can figure out. __________________ Find me at @RevBobTnJ * Goodreads Looking for a St. Aosbczkcs medal.

03-11-2011, 09:05 AM	#3
mehrkat Join Date: Feb 2005 Location: Austin Texas	Re: Something wrong with the Cart The other thing you could try is just using a different browser and see if it fixes the problem. I keep internet explorer on my computer for just such occasions. (I'm absolutely not a computer dude but its a solution that works for me) That solves any cookie setup problem you have and also if the site doesn't like your browser it solves that too. __________________ He stared out in the distance to see the awesome might of the Meerkat war party.

03-11-2011, 09:44 AM	#4
adm Join Date: Aug 2004 Location: MO, U.S.A.	Re: Something wrong with the Cart I had this problem a couple of weeks ago, different browsers, different computers. I included the information in the comments section on the "cut and paste" order form. __________________ Xenophilia is Dr. Who. Plus Lecherous is Jack Harkness.- Anaraxes

03-16-2011, 11:05 PM	#5
Palmer MIB Join Date: Dec 2009 Location: Vancouver BC Canada	Re: Something wrong with the Cart I was having this issue as well. I would add something to my cart, and then hit View Cart, and the cart would be empty. Or I open tabs for three items, add them in succession... and the cart would only show the last item. Until I hit View Cart, and then it's empty. PROBLEM IDENTIFIED: Somewhere along the line, my URL went from http://www.warehouse23.com into http://warehouse23.sjgames.com As long as it was the latter, the cart would NOT work at all. I closed my tabs, opened a new one, and went back to warehouse23.com Cart worked properly again. ========= Win7 x64, Firefox 3.6.15 Tested again with IE 8.0, same result Test method: Type "warehouse23.sjgames.com" into the address bar directly, click "SJ Games" in left navbar, scroll down to TSAR, click "Add to Cart", then from cart view, click "View Cart" Same method using "warehouse23.com" shows cart working properly. It is definitely an issue with warehouse23.sjgames.com specifically. __________________ MIB #5799 - Vancouver, BC, Canada, Eh? CON SCHEDULE August 24 - 26, 2012 - Cos & Effect, Vancouver BC

03-17-2011, 10:04 PM	#7
Morfeatire MIB Join Date: Aug 2010 Location: Brazil	Re: Something wrong with the Cart With activated Javascript both in IE and Firefox I couldn't manage to add products in the cart. Whenever I bought one, the other disappeared.

03-17-2011, 10:45 PM	#9
Morfeatire MIB Join Date: Aug 2010 Location: Brazil	Re: Something wrong with the Cart Yeah, I know. no anti-cookies and the same url as said above clicked on tsar and went to http://warehouse23.sjgames.com/Cart.html?add=SJG1432 then clicked on frag gold and went to http://warehouse23.sjgames.com/Cart.html?add=SJG1905 viewcart http://warehouse23.sjgames.com/Cart.html is empty.