My change was rejected?

Faolyn · 05-01-2014, 08:58 PM

I hope this is the right place to post this (I have contacted the store, but I'm covering all my bases). I log in, put some stuff in my crate, go to check out, and get an error message "The change you wanted was rejected. Maybe you tried to change something you didn't have access to." I haven't changed anything. Thoughts as to why I can't get anywhere? I've tried three different browsers.

ETA: fixed it. Never mind. How do I delete threads?

cybermancer2k1 · 05-01-2014, 10:22 PM

Care to share for those of us having the same problem?

t@nya · 05-02-2014, 04:18 AM

I have the same problem. :(

Prime Evil · 05-02-2014, 04:50 AM

I'm getting exactly the same problem. I've tried logging out and clearing my cookies, with no luck. I've also tried different browsers on different devices - also with no luck. However, it I view the source on the error page I can see the comment "This file lives in public/422.html" which tells me that we may be dealing with Rails 4. I dunno.

Faolyn · 05-02-2014, 05:08 AM

I completely re-entered my password, address, and phone number for both my billing and shipping address. Even though I hadn't changed any of them in the first place. I have no idea why it thought they were changed, but that did the trick. At least for that time--hopefully it'll still work the next time I want to buy something.

Prime Evil · 05-02-2014, 05:39 AM

Hmmm...that does seem to do the trick. Maybe this issue is triggered if you haven't saved all of the mandatory fields in your profile for it to pre-populate the checkout screen? If so, it's weird that it throws a cryptic error message rather than prompting you to fill in the missing information.

The Cardinal · 05-03-2014, 08:29 AM

ok, after several failed attempts this fix worked for me as well :)

Dominator · 05-03-2014, 10:47 AM

Thanks for posting the solution! This worked for me as well.

05-01-2014, 08:58 PM	#1
Faolyn Join Date: Mar 2006 Location: Silver Spring, MD	My change was rejected? I hope this is the right place to post this (I have contacted the store, but I'm covering all my bases). I log in, put some stuff in my crate, go to check out, and get an error message "The change you wanted was rejected. Maybe you tried to change something you didn't have access to." I haven't changed anything. Thoughts as to why I can't get anywhere? I've tried three different browsers. ETA: fixed it. Never mind. How do I delete threads? __________________ On my blog: The Ravenblog and True Tales of the Ley Line Patrol: A WiP Campaign Setting. Last edited by Faolyn; 05-01-2014 at 09:07 PM.

05-01-2014, 10:22 PM	#2
cybermancer2k1 Join Date: Oct 2004 Location: Washington	Re: My change was rejected? Care to share for those of us having the same problem? __________________ "I am so old now. I used to have so much mercy." --The Doctor

05-02-2014, 04:18 AM	#3
t@nya Join Date: Nov 2005 Location: Newcastle, Australia	Re: My change was rejected? I have the same problem. :(

05-02-2014, 04:50 AM	#4
Prime Evil Join Date: Mar 2007 Location: Sydney, Australia	Re: My change was rejected? I'm getting exactly the same problem. I've tried logging out and clearing my cookies, with no luck. I've also tried different browsers on different devices - also with no luck. However, it I view the source on the error page I can see the comment "This file lives in public/422.html" which tells me that we may be dealing with Rails 4. I dunno.

05-02-2014, 05:08 AM	#5
Faolyn Join Date: Mar 2006 Location: Silver Spring, MD	Re: My change was rejected? I completely re-entered my password, address, and phone number for both my billing and shipping address. Even though I hadn't changed any of them in the first place. I have no idea why it thought they were changed, but that did the trick. At least for that time--hopefully it'll still work the next time I want to buy something. __________________ On my blog: The Ravenblog and True Tales of the Ley Line Patrol: A WiP Campaign Setting.

05-02-2014, 05:39 AM	#6
Prime Evil Join Date: Mar 2007 Location: Sydney, Australia	Re: My change was rejected? Hmmm...that does seem to do the trick. Maybe this issue is triggered if you haven't saved all of the mandatory fields in your profile for it to pre-populate the checkout screen? If so, it's weird that it throws a cryptic error message rather than prompting you to fill in the missing information.

05-03-2014, 08:29 AM	#7
The Cardinal Join Date: Aug 2004 Location: Germany	Re: My change was rejected? ok, after several failed attempts this fix worked for me as well :) __________________ Malmsturm: German FATE Sword&Sorcery Roleplaying

05-03-2014, 10:47 AM	#8
Dominator Join Date: Sep 2004 Location: KC-1	Re: My change was rejected? Thanks for posting the solution! This worked for me as well. __________________ In failed campaigns, selfishness always demands that someone bears the blame. Had it not been for that someone, we would have been successful in everything. - Helmuth von Moltke