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Old 08-02-2018, 10:35 AM   #1
Oneiros
 
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Default Error on New TFT Site

I don't know if there's a more appropriate spot on the forums to report issues with SJG's various sites, but I'm getting a "500 Internal Server Error" when I do the following:
  1. Go to http://thefantasytrip.game
  2. Click on any article posted this month
  3. On the breadcrumbs (i.e., News > 2018 >August) click on "August"
  4. Receive error.
July works just fine.

Last edited by Oneiros; 08-02-2018 at 12:41 PM.
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Old 08-02-2018, 10:55 AM   #2
JLV
 
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Default Re: New TFT Site Error

It worked fine for me, just now. My browser is Firefox, if that matters...
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Old 08-02-2018, 12:02 PM   #3
Oneiros
 
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Default Re: New TFT Site Error

Quote:
Originally Posted by JLV View Post
It worked fine for me, just now. My browser is Firefox, if that matters...
I just tried again. Same issue. It's an Internal Server Error, so shouldn't be browser dependent.

EDIT: Confirmed same results in IE 11, Edge and Chrome.

Last edited by Oneiros; 08-02-2018 at 12:36 PM.
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Old 08-02-2018, 01:10 PM   #4
JLV
 
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Default Re: New TFT Site Error

I know this will sound stupid, since you're probably MUCH more computer literate than I am, but have you tried a cold boot? I've found that a lot of my issues with websites come up with weird error codes that imply it's someone else's fault, but a cold boot fixes everything...
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Old 08-02-2018, 01:16 PM   #5
Armin
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Default Re: New TFT Site Error

Okay, I was going to say everything worked for me, too, but the breadcrumbs bothered me, because I didn't even see them.

So, if you go to the site, then click on News, then click any article, the breadcrumbs will appear under the TFT Kickstarter graphic, in a gray bar.

If you click on August in that gray bar, you'll see the 500 Internal Server Error.

As far as I can tell, I can't get the error any other way.
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Old 08-02-2018, 01:22 PM   #6
Oneiros
 
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Default Re: New TFT Site Error

Quote:
Originally Posted by JLV View Post
I know this will sound stupid, since you're probably MUCH more computer literate than I am, but have you tried a cold boot? I've found that a lot of my issues with websites come up with weird error codes that imply it's someone else's fault, but a cold boot fixes everything...
No, being in tech, I know rebooting is always an option to try.

However, I'm able to now get the error on another PC, and on my iPhone in both Chrome and Safari.

It's possible that you're not seeing the error because you already have the page cached in your browser, or it might be due to the difference in our locations.

And just to confirm, what do you see when you go to this link?

http://thefantasytrip.game/news/2018/august/

Anyone else noticing the issue?

EDIT: I see Armin chimed in, and I know he's at least a little tech savvy ;)

Yeah, it's just the August link that's broken. If you try this one, it'll work: http://thefantasytrip.game/news/2018/july/

Last edited by Oneiros; 08-02-2018 at 01:26 PM.
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Old 08-02-2018, 01:25 PM   #7
Jim Kane
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Default Re: New TFT Site Error

Quote:
Originally Posted by Oneiros View Post
And just to confirm, what do you see when you go to this link?

http://thefantasytrip.game/news/2018/august/

Anyone else noticing the issue?
Confirmed.
I see: "Internal Server Error. The server encountered an internal error or misconfiguration and was unable to complete your request. Error has been logged."

JK

Last edited by Jim Kane; 08-02-2018 at 01:28 PM. Reason: Typo
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Old 08-02-2018, 02:03 PM   #8
Steve Jackson
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Default Re: New TFT Site Error

I get it too. Thank you.

Interestingly, it just let me queue a new item for August.

Jimmie and Brandon are out, so it may be a little while before this is addressed.
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Old 08-02-2018, 03:17 PM   #9
larsdangly
 
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Default Re: New TFT Site Error

You're not crazy; I started noticing this problem a couple of days ago
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Old 08-02-2018, 03:21 PM   #10
JLV
 
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Default Re: New TFT Site Error

Quote:
Originally Posted by Oneiros View Post
No, being in tech, I know rebooting is always an option to try.

However, I'm able to now get the error on another PC, and on my iPhone in both Chrome and Safari.

It's possible that you're not seeing the error because you already have the page cached in your browser, or it might be due to the difference in our locations.

And just to confirm, what do you see when you go to this link?

http://thefantasytrip.game/news/2018/august/

Anyone else noticing the issue?

EDIT: I see Armin chimed in, and I know he's at least a little tech savvy ;)

Yeah, it's just the August link that's broken. If you try this one, it'll work: http://thefantasytrip.game/news/2018/july/
Yep, you're right, that link DEFINITELY gave me the error -- I think I must have the page already cached. Sorry to be meddlesome!
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