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07-03-2007, 02:24 PM | #1 |
Join Date: Aug 2006
Location: Ukraine, Kiev
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Missed Card
Hi All,
I bought a set with one card absent. On a Munchkin forum i was suggested to go to the Warehouse 23 May be here you can help me? Munchkin forum: http://forums.sjgames.com/showthread...d=1#post421102 |
07-03-2007, 02:41 PM | #2 |
Wielder of Smart Pants
Join Date: Aug 2004
Location: Ventura CA
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Re: Missed Card
They don't check these forums all that regularly you should just email them at orders@warehouse23.com. Seriously though, they'd probably prefer you at least try to get an answer from the original retailer.
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07-03-2007, 02:49 PM | #3 | |
Join Date: Aug 2004
Location: Austin, TX
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Re: Missed Card
Quote:
Please do e-mail orders@warehouse23.com with your name, address, the name of the game, and the name of the card. But we do actually prefer that you contact us instead of the original retailer - if you contact us, we can send out a single card. If you go through the retailer, we still eventually deal with the replacement...but now we're sending out a complete set! Damages should be taken to your local retailer, but if the game is defective or missing bits, please drop us an e-mail at orders@warehouse23.com
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Shadlyn Wolfe |
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07-03-2007, 02:51 PM | #4 | |
Wielder of Smart Pants
Join Date: Aug 2004
Location: Ventura CA
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Re: Missed Card
Quote:
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07-03-2007, 03:19 PM | #5 | |
Join Date: Aug 2004
Location: Austin, TX
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Re: Missed Card
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If they bought it from us, but it was manufactured by someone else, we generally recommend they contact the manufacturer (for the same reasons we like people to contact us!) If they are international, shipping times can cause a lot of pain on their end. Or if time is of the essence (I need it this weekend!). But most of the time, we like to fix our own mistakes. Lets us track them better, saves the retailer a little hassle, and prevents a whole game from being used instead of just one card.
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Shadlyn Wolfe |
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