Steve Jackson Games - Site Navigation
Home General Info Follow Us Search Illuminator Store Forums What's New Other Games Ogre GURPS Munchkin Our Games: Home

Go Back   Steve Jackson Games Forums > Roleplaying > The Fantasy Trip

Reply
 
Thread Tools Display Modes
Old 09-12-2018, 11:32 PM   #21
WhiskeyVictor
 
Join Date: Aug 2018
Default Re: Surveys

Quote:
Originally Posted by philreed View Post
...the BackerKit preorder store...
Got a linky for that?
WhiskeyVictor is offline   Reply With Quote
Old 09-13-2018, 12:09 AM   #22
philreed
Chief Executive Officer
 
philreed's Avatar
 
Join Date: Aug 2004
Default Re: Surveys

Quote:
Originally Posted by WhiskeyVictor View Post
Got a linky for that?
https://thefantasytrip.backerkit.com/hosted_preorders
philreed is offline   Reply With Quote
Old 09-13-2018, 12:02 PM   #23
WhiskeyVictor
 
Join Date: Aug 2018
Default Re: Surveys

Quote:
Originally Posted by philreed View Post
Thanks!
I went to put it in my cart, but it was going to charge me a 5 USD shipping fee -- for PDFs!?! If it's PDFs, why charge S&H at all? Is that a goof on the website? The PDFs, once purchased, should be available for DL immediately (through Warehouse23, I assume). Who do I talk to about that mysterious S&H charge?

EDIT: I went ahead and shot an email to BackerKit directly about the problem. Standing by...

Last edited by WhiskeyVictor; 09-15-2018 at 12:26 PM.
WhiskeyVictor is offline   Reply With Quote
Old 09-17-2018, 11:30 AM   #24
WhiskeyVictor
 
Join Date: Aug 2018
Default Re: Surveys

This is the response I just got:

Quote:
Hey there,

Good question.

In this case, anything that was a pre-order was being charged a base shipping and handling rate to start the process. In this case, we couldn’t opt the PDF’s out of this process, sadly. You’re more than welcome to purchase this, and I will provide a 5 dollar credit if you checkout with Credit card. If you use PayPal it’ll charge instantly.

Sorry about that!

--
Darryll Silva
Sounds like a flaw in the system if they can't opt the PDF bundle out of their "base shipping and handling".
WhiskeyVictor is offline   Reply With Quote
Old 09-17-2018, 08:43 PM   #25
platimus
 
Join Date: Dec 2017
Default Re: Surveys

Quote:
Originally Posted by ak_aramis View Post
It's only another $15....
Noted. Now can you tell me what "Phil's Kickstarter" is?
platimus is offline   Reply With Quote
Old 09-18-2018, 12:41 AM   #26
Sirikus
 
Join Date: Jul 2018
Default Re: Surveys

https://www.kickstarter.com/projects...?ref=user_menu

Dungeon challenge cards, they were mentioned in one of the updates
Sirikus is offline   Reply With Quote
Old 09-18-2018, 05:43 AM   #27
the1weasel
 
the1weasel's Avatar
 
Join Date: Dec 2017
Location: Louisville, KY
Default Re: Surveys

From the Kickstarter Update #61:
NOTE: Starting on September 17, we will check for recently-completed Kickstarter surveys once each week and send out PDF rewards as appropriate. Failure to complete your survey before the end of September 14 may mean that you won't see your rewards until the week of the 24th . . . and then, only if you complete your survey by September 21. Please make life easier on all of us and complete your Kickstarter survey today.

I fully cop to a level of impatience equal to a child on Christmas morning, but after a day, I’m getting concerned about the “as appropriate” and I’m worried that I might have made an error completing my survey properly since I went back into backerkit to add stuff!!

Has anyone else heard or seen any official communications from SJG?
__________________
“Too often. . .I would hear men boast of the miles covered that day, rarely of what they had seen.” - Louis L’Amour
the1weasel is offline   Reply With Quote
Old 09-18-2018, 05:55 AM   #28
philreed
Chief Executive Officer
 
philreed's Avatar
 
Join Date: Aug 2004
Default Re: Surveys

Quote:
Originally Posted by the1weasel View Post
I fully cop to a level of impatience equal to a child on Christmas morning, but after a day, I’m getting concerned about the “as appropriate” and I’m worried that I might have made an error completing my survey properly since I went back into backerkit to add stuff!!
* The BackerKit survey shouldn't affect PDF delivery _if_ you completed the Kickstarter survey.

---

We are working away at it. Ben is completing all necessary corrections that were identified during the premortem and, as of late yesterday, he expects to finish later today. We would rather send the files with known errors corrected than send out files with known issues.

At the same time, Brandon is preparing the Warehouse 23 accounts so that, starting the 19th or 20th, we can deliver the initial round of PDFs.
philreed is offline   Reply With Quote
Old 09-18-2018, 06:05 AM   #29
the1weasel
 
the1weasel's Avatar
 
Join Date: Dec 2017
Location: Louisville, KY
Default Re: Surveys

Quote:
Originally Posted by philreed View Post
* The BackerKit survey shouldn't affect PDF delivery _if_ you completed the Kickstarter survey.

---

We are working away at it. Ben is completing all necessary corrections that were identified during the premortem and, as of late yesterday, he expects to finish later today. We would rather send the files with known errors corrected than send out files with known issues.
Thanks for the update, Phil!
Quote:
At the same time, Brandon is preparing the Warehouse 23 accounts so that, starting the 19th or 20th, we can deliver the initial round of PDFs.
Uh, that’s tomorrow or Thursday? Not October?
__________________
“Too often. . .I would hear men boast of the miles covered that day, rarely of what they had seen.” - Louis L’Amour
the1weasel is offline   Reply With Quote
Old 09-18-2018, 06:17 AM   #30
philreed
Chief Executive Officer
 
philreed's Avatar
 
Join Date: Aug 2004
Default Re: Surveys

Quote:
Originally Posted by the1weasel View Post
Uh, that’s tomorrow or Thursday? Not October?

Correct. 19th or 20th of September is when we think we'll start sending out PDFs.
philreed is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Fnords are Off
[IMG] code is Off
HTML code is Off

Forum Jump


All times are GMT -6. The time now is 05:48 PM.


Powered by vBulletin® Version 3.8.9
Copyright ©2000 - 2018, vBulletin Solutions, Inc.