Problem processing order

Dealmaker777 · 11-11-2014, 06:03 PM

Hello,

I put everything into a W23 order, but it keeps saying that there was a problem processing the order. I called my credit card company to see what was going on, and they said they hadn't declined anything. What's up with that?

Þorkell · 11-11-2014, 06:35 PM

I had a similar problem with several PDFs. I entered my info again exactly as I'd entered it before and then my order got processed.

FWIW the problem with your order banner could be more specific. I mean, is the problem with the ccard or other info?

Buzzardo · 11-11-2014, 07:12 PM

I had that problem as well. I thought it might be a matter of the data stored in the database, so I deleted the card I had stored and re-entered it as though it were a new card. That worked.

I can't guarantee it will work in your case, but it might be worth a try.

Rocket Man · 11-12-2014, 09:01 PM

Quote:

Originally Posted by Buzzardo

I had that problem as well. I thought it might be a matter of the data stored in the database, so I deleted the card I had stored and re-entered it as though it were a new card. That worked.

I can't guarantee it will work in your case, but it might be worth a try.

It's worked for me every time.

Dealmaker777 · 11-13-2014, 09:59 AM

Thanks for the suggestions. I re-entered my credit card as suggested and was successful.

11-11-2014, 06:03 PM	#1
Dealmaker777 Join Date: May 2013	Problem processing order Hello, I put everything into a W23 order, but it keeps saying that there was a problem processing the order. I called my credit card company to see what was going on, and they said they hadn't declined anything. What's up with that?

11-11-2014, 06:35 PM	#2
Þorkell Icelandic - Approach With Caution Join Date: Jan 2005 Location: Reykjavík, Iceland	Re: Problem processing order I had a similar problem with several PDFs. I entered my info again exactly as I'd entered it before and then my order got processed. FWIW the problem with your order banner could be more specific. I mean, is the problem with the ccard or other info? __________________ Þorkell Sigvaldason Viking kittens \| My photos \| More of my photos

11-11-2014, 07:12 PM	#3
Buzzardo Join Date: Mar 2008 Location: Austin, TX	Re: Problem processing order I had that problem as well. I thought it might be a matter of the data stored in the database, so I deleted the card I had stored and re-entered it as though it were a new card. That worked. I can't guarantee it will work in your case, but it might be worth a try. __________________ Play *Ogre*? Want an interactive record sheet? Want a random dungeon? How about some tables for that? How about a random encounter?

11-13-2014, 09:59 AM	#5
Dealmaker777 Join Date: May 2013	Re: Problem processing order Thanks for the suggestions. I re-entered my credit card as suggested and was successful.