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Old 02-17-2017, 11:40 AM   #1
Captain Joy
 
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Join Date: Nov 2006
Location: Heartland, U.S.A.
Default [My Orders] balance due & credit owed

I was looking through My Orders and notice that under the "Payment State" column they are nearly all listed as "paid". However, there are four listed as "balance due" and one listed as "credit owed". All these orders are from about six years ago or more.

Three of the five orders, I have the pdf files for; two of the five I don't.

What should I do?
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Old 02-20-2017, 09:26 AM   #2
Melody
 
Join Date: Jul 2016
Default Re: [My Orders] balance due & credit owed

Hey Captain!

I took a look into this for you and found that there are 4 orders on your account that are showing in this manner - fortunately nothing is actually owed.
This is a display error that is caused by the system when the pricing of something changes. Your orders are from our old system and they do not interact with the new system in the same way as newer orders do.

I'm sorry for any confusion! I hope this explains it for you :)
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Old 02-21-2017, 08:10 AM   #3
Captain Joy
 
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Location: Heartland, U.S.A.
Default Re: [My Orders] balance due & credit owed

Got it. All is again right in my GURPS world.
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Old 02-24-2017, 09:46 AM   #4
Refplace
 
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Join Date: Nov 2008
Location: Yukon, OK
Default Re: [My Orders] balance due & credit owed

Thank you Melody,
I have had the same problem and I was not concerned enough to ask but I was curious.
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