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Old 08-19-2017, 02:20 PM   #1
JanMikal's Avatar
Join Date: Mar 2014
Location: St. Louis, MO
Default Getting Back My Stuff

So, I had purchased down downloaded several GURPS eBooks - notably Gun Fu and at least one or two others. I enjoyed themn thoroughly....and then, some while later, my laptop died. Catastrophic hard drive failure.

Unfortunately, all my titles were on that hard drive...and I do not know if they will be recoverable or not. Is there any way for me to re-download the titles that I purchased?
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Old 08-19-2017, 02:37 PM   #2
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Join Date: Aug 2004
Location: Rural Utah
Default Re: Getting Back My Stuff

If you purchased them from warehouse23, you should just be able to log back in there and redownload them.
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Old 08-19-2017, 02:41 PM   #3
Join Date: Oct 2004
Location: Forest Grove, Beaverton, Oregon
Default Re: Getting Back My Stuff

That assumes they signed in using their account.
One reason why I love SJG, because my computers don't always give warning before they become ugly paper weights.

I once bought something after forgetting my password and procrastinating getting a new one. Eventually, when I gained a new paper weight, I just re-purchased the small product with my account. I now habitually sign even if I'm just looking at products
Beware, poor communication skills. No offense intended. If offended, it just means that I failed my writing skill check.
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Old 08-19-2017, 05:09 PM   #4
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Join Date: Feb 2005
Location: Austin Texas
Default Re: Getting Back My Stuff

They are at gencon now so it might be early next week but I would email sj games then give them a few days to respond they probably can help them. If you don't have a warehouse 23 user name you should get one.
He stared out in the distance to see the awesome might of the Meerkat war party.
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Old 08-20-2017, 12:51 PM   #5
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Join Date: Jul 2005
Location: Vancouver, WA (Portland Metro)
Default Re: Getting Back My Stuff

I bought hundreds of ebooks when WotC was allowing PDFs years ago. Then they disallowed it. Then they allowed it again, through their preferred vendor.

Apparently, the vendor from whom I bought the majority of my PDFs went under. Thankfully, I've learned from previous computer crashes, so when I lost that computer, I had primary and secondary backups on external hard drives.

I trust SJGames to be around, so I know my stuff will be re-downloadable for years to come. The FORMAT of their "here are your products," I wouldn't mind changing. But given I own over 100 Pyramids (just to start), being able to search helps. Just wish they had a "you bought these in the last 60 days" section, so my recent purchases and latest couple of Pyramids were easy to find on one page. :-)
I'm a collector, not a gamer. =)
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Old 08-21-2017, 12:31 PM   #6
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Join Date: Jan 2005
Location: Minneapolis, MN, USA
Default Re: Getting Back My Stuff

Dunno 'bout y'all, but I wouldn't mind having access to the Pyramid vol. 2 archives I lost when my hard drive died hard around 2010.
Cura isto securi, Eugene.

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