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prospero · 03-28-2020, 03:39 AM

To announce current the warehouse closure, the large first image in the image slider at the top of W23 is a forbidding black, with large yellow, white, and red lettering. It currently reads: "Warehouse 23 is temporarily closed. Please click here for more information." The much smaller red banner above reads "SHIPPING SUSPENDED ON PHYSICAL ITEMS. Details here!"

A casual observer might well jump to the conclusion this means that the whole store is closed, when in fact it's still selling PDFs. Might one of these banners be changed to say something like "Hundreds/Thousands of PDFs still available!"? I hate to think W23 would lose even one sale because somebody didn't click through to read the details.

03-28-2020, 03:39 AM	#1
prospero Join Date: May 2010 Location: Berkeley, CA	suggestion to clarify W23 status To announce current the warehouse closure, the large first image in the image slider at the top of W23 is a forbidding black, with large yellow, white, and red lettering. It currently reads: "Warehouse 23 is temporarily closed. Please click here for more information." The much smaller red banner above reads "SHIPPING SUSPENDED ON PHYSICAL ITEMS. Details here!" A casual observer might well jump to the conclusion this means that the whole store is closed, when in fact it's still selling PDFs. Might one of these banners be changed to say something like "Hundreds/Thousands of PDFs still available!"? I hate to think W23 would lose even one sale because somebody didn't click through to read the details.