Re: video conference TFT, for dummies
Just to add to that lars. We had similar sounding issues. We now turn off roll20 audio and video and use Teams, although there are many other options available these days, eg discord, zoom, and more
Roll20 admits their tech here is not good, they use peer-to-peer connections, meaning that for 5 players there are 25 video/audio connections going on (or so). At any one time some of these will fail, and the only suggestion from roll20 is "reconnect". Whereas teams, discord, zoom host the conversation themselves, so more robust without doubt.
So yes, best seems to be use a hosted service for your audio, and roll20 for the map, tokens, dice, text chat, etc
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