Quote:
Originally Posted by HeatDeath
My question is, does SJG keep our money even if the campaign, G-d forbid, fails to fund, or do they refund us directly, or how does that work?
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From IGG Backer FAQ, it appears that they automatically refund everyone if the fixed goal isn't met, otherwise they immediately hand the funds to the project creator and wash their hands of the whole thing. If I didn't have rock solid faith in SJG, I'd probably not be willing to back on IGG vs KS.
On a related note (more IGG than SJG), I think my biggest lack of warm fuzzies about how IGG does things vs KS is that rather than pledging support to a project which you can increase or decrease as needed/desired before it's over and it either is successful or not (KS), IGG is basically "here's a project, donate money to it, and if it doesn't reach its goal you can have it back." I know there aren't stretch goals on this one so that's less of an issue, but IGG considers each pledge distinct, and there's no "upping your pledge for a higher reward" - you have to cancel the old one (assuming you can) and then pledge the new one, waiting for a refund while you've already spent the new $. And I think that actually detracts from the whole community support nature of these projects - instead of encouraging people to increase their support level if they see something they like or just find extra room in their budgets, every pledge is fixed, and cannot be altered without going through the process of removing your former pledge.
That's just my personal feeling, and is part of why I'm probably going to wait until near the end to support so that I can be 100% certain that I'm getting exactly what I want, no more and no less. After all, if I decide I want to up from 2 sets to 3, I can't do that by just adding more $, I have to cancel and re-buy. And that's a lot more hassle than I want to deal with right now.