I had similar issues w/ FedEx a bit back. A driver refused to come up my driveway. Now for full disclosure, the driveway at the time was in very bad condition. Instead of leaving a note in the mailbox, however, which I would have totally understood, he started leaving my packages on top of the trash dumpster and marking it 'delivered front door'. I made several complaints and then sent in photos. No problems after that.
Update shows 'left Indianapolis' Sat morning w/ a delivery date of Thurs. Indy is about 2.5 hrs away from my home.
Quote:
Originally Posted by ColBosch
FedEx said they were delivering yesterday - after all was said and done - but the driver literally just drove by my building and marked the delivery as failed. When I called them to complain, the "customer advocate" started arguing with me. Now they're saying delivery is back to Tuesday.
Worse yet, my fiancee - who is currently laid up at her apartment with a serious concussion - is telling me that several shipments she had going to my place were marked as "undeliverable" by FedEx and returned to the shippers. Meanwhile, USPS and UPS seem to have no trouble ringing my doorbell.
Given the choice, I will not be using FedEx again. Since SJ Games uses them for Kickstarter fulfillment, I am going to have to think long and hard before supporting tomorrow's campaign.
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