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smathers · 08-04-2020, 08:14 AM

Hi,

I've got a laptop with Windows 10. GCA was installed soon after I originally purchased the laptop and it worked at that time, but it's been a while since I've run it and now when I start the program, it ends immediately with the "Runtime Error '76'" message.

I've tried reinstalling the program, setting it to run in Windows 7 compatibility mode, and setting it to run as Administrator, but it doesn't seem to affect the issue.

I'm guessing that this is caused by a Windows 10 update since the program was running fine at one point, so I am hoping that someone else has seen this, but I didn't find anything recent searching the forum. Does anyone have a fix for this issue?

UPDATE: **RESOLVED** I tried GCAClearAppData.exe and this seems to have fixed the issue.

08-04-2020, 08:14 AM	#1
smathers Join Date: Aug 2004	Runtime Error '76': Path not found Hi, I've got a laptop with Windows 10. GCA was installed soon after I originally purchased the laptop and it worked at that time, but it's been a while since I've run it and now when I start the program, it ends immediately with the "Runtime Error '76'" message. I've tried reinstalling the program, setting it to run in Windows 7 compatibility mode, and setting it to run as Administrator, but it doesn't seem to affect the issue. I'm guessing that this is caused by a Windows 10 update since the program was running fine at one point, so I am hoping that someone else has seen this, but I didn't find anything recent searching the forum. Does anyone have a fix for this issue? UPDATE: RESOLVED I tried GCAClearAppData.exe and this seems to have fixed the issue. Last edited by smathers; 08-04-2020 at 08:20 AM.