Quote:
Originally Posted by Anthony
The ones that have computer operation skill? Plenty of heavy computer users still have the reaction of "ITOps, HELP!" when something goes wrong.
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Indeed, today you do not need the skill to operate computers in most cases. But if something does not go as planned and there is an error, those without computer operation skill can at best try repeating what they tried after rebooting, more complex problem seeking requires usually actual understanding.