Thread: re: Card Error
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Old 05-18-2013, 12:07 AM   #6
Tuk the Weekah
 
Join Date: Nov 2012
Default Re: Card Error

Quote:
Originally Posted by Tuk the Weekah View Post
Jeez louise. Nearly every second time I try to purchase something through the e23 shop, I get:

"Error

We're sorry, but the transaction failed. Please contact orders@warehouse23.com for assistance.

Card not approved.
Failed to approve card: The transaction has been declined because of an AVS mismatch. The address provided does not match billing address of cardholder. - error 27"

As I say, every *second* time. 50% of the time the auto-filled data is accepted, and 50% of the time it is not. Anybody have any tips on what I need to be looking for to make certain that I don't get this error message?
Credit where Credit is Due Department:

Darryll from SJ Games got back to me in a timely manner, and he gave me some pointers on what to look for if I'm having this kind of trouble with the AVS system. I re-ran the order today, following his pointers, and the order went through without problems.

Thanks Darryll!
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