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Old 02-20-2017, 08:26 AM   #2
Melody
 
Join Date: Jul 2016
Default Re: [My Orders] balance due & credit owed

Hey Captain!

I took a look into this for you and found that there are 4 orders on your account that are showing in this manner - fortunately nothing is actually owed.
This is a display error that is caused by the system when the pricing of something changes. Your orders are from our old system and they do not interact with the new system in the same way as newer orders do.

I'm sorry for any confusion! I hope this explains it for you :)
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